Frequently Asked Questions
Everything you need to know about shopping with Imagimake
What is the typical shipping timeframe for orders?
We process most orders within 1-2 business days. Depending on your location, standard shipping typically takes 3-7 business days to reach your doorstep.
What is your return and exchange policy?
We offer a 30-day return policy for most items in their original packaging. If you receive a damaged or defective product, please contact our support team immediately for a free replacement.
How can I track the status of my shipment?
Once your order is dispatched, you will receive an email and SMS containing a unique tracking link to monitor your package in real-time.
Which payment methods do you accept?
We accept all major credit and debit cards (Visa, Mastercard, American Express), as well as popular digital wallets and UPI for a seamless checkout experience.
Are Imagimake products safe for children?
Safety is our priority. All our products undergo rigorous quality testing and comply with international safety standards to ensure they are non-toxic and age-appropriate.
Do you offer international shipping?
Currently, we ship to select countries. Please enter your address at checkout to see if delivery is available in your region along with the applicable shipping rates.